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Jen Chan

Jen Chan (She/Her)

MACP, BBA, RP (Qualifying), Registered Psychotherapist (Qualifying)
Counsellor's Gender: Woman
Ethno-Racial Identity: East/Southeast Asian

“Owning our story and loving ourselves through that process is the bravest thing we'll ever do.” – Bréne Brown

Hello, my name is Jen. Thank you for your courage to be here.

I support adults, couples, parents, and teens who are navigating anxiety, depression, burnout, relationship stress, life transitions, parenting, and cultural identity challenges.

As a second-generation Chinese Canadian, a mother, and a partner to a first responder, I bring a deep understanding of the complexities of being bicultural and the silent negotiations many of us make between cultures, roles, and expectations.

Having spent over a decade in the corporate world, I carry a lived understanding of the real-life challenges of carrying multiple roles while striving for both professional success and personal fulfillment. These experiences shape the compassion, authenticity, and relatability I bring into the therapy room.

I also bring years of experience as a yoga and mindfulness teacher. These practices continue to support my belief in the mind–body connection and the healing that becomes possible when we learn to listen inward.

My integrative and client-centred approach draws from Emotionally Focused Therapy (EFT), Acceptance and Commitment Therapy (ACT), Internal Family Systems, and mindfulness and somatic-informed perspectives.

Outside of work, I find joy in travelling with my family, spending time in nature, reading, and being present for life’s simple moments.

Wherever you are in your journey, I’d be honoured to walk alongside you and hold space as you own your story. Connect with me today to book a free 15-minute consultation and explore whether we’re a good fit.

Communities Served
Black Individuals, 2SLGBTQIA+ Individuals, South Asian Individuals, East / Southeast Asian Individuals, Southwest Asian and North African (SWANA) Individuals
Approximate Wait Time
1-3 Days
Therapist Session Availability
Weekdays, Daytime - 9:00am - 1:00pm, Weekdays, Daytime - 2:00pm - 5:00pm, Weekdays, Evening - 5:00pm - 9:00pm, Weekends, Daytime - 9:00am - 1:00pm
Locations
You need your Unique Client Identification Number (UCIN) and approved sessions in order to book sessions with this counsellor. If you don’t have this information, contact a Care Navigator before reaching out to this counsellor.
20 Floral Parkway - Unit A3, Vaughan, Ontario, L4K 4R1
Accessibility
Elevator/Main Floor Office, Accessible Restroom, Service Animals Permitted
7030 Woodbine Avenue Suite 500, Markham, Ontario, L3R 6G2
Accessibility
Ramp/Accessible Entry, Elevator/Main Floor Office, Accessible Restroom, Service Animals Permitted
My practice at a glance
1.5 Year(s) of Experience
Available both in-person and online
Age Group Served
Adolescents (12-17), Adults (18+), Seniors, Couples
Conditions Treated
ADD / ADHD, Addiction, Anger Management, Anti-Asian Racism, Anxiety, Assertiveness, Body Image, Communication, Couples Issues, Depression, Discrimination, Eating Disorders, Emotion Regulation, Gradual Return to Work, Grief & Bereavement, Insomnia / Sleep Disorders, Life Transitions, Low Self-esteem and Self-confidence, Microaggressions, Obsessive Compulsive Disorder (OCD), Pain Management, Panic Attacks, Parenting, Personal Growth, Personality Disorder, Phobias, Post Traumatic Stress Disorder (PTSD), Postpartum Depression, Pregnancy or Fertility Issues, Pre-marriage Counselling, Racism, Relationship Problems, Retirement, Seasonal Affective Disorder (SAD), Self Harm, Self-Esteem and Identity Issues, Separation / Divorce, Social Skills Development, Somatic Symptoms, Stress, Stress Management / Relaxation, Systemic Discrimination, Trauma, Violence, Work-Related Issues
Language Spoken
Cantonese, English
Therapeutic Approaches
Acceptance Commitment Therapy (ACT), Attachment, Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Eclectic, Emotion-focused Therapy (EFT), Existential/Humanistic, Integrative, Narrative, Trauma Focused or Trauma-informed Approaches
Gender Identity
Woman
Ethno-Racial Identity
East/Southeast Asian
Sexual Orientation
Straight or Heterosexual
Lived Experiences
First Responder Family Member, A Member of a Racialized Community, A Member of a Marginalized Community
Locations
You need your Unique Client Identification Number (UCIN) and approved sessions in order to book sessions with this counsellor. If you don’t have this information, contact a Care Navigator before reaching out to this counsellor.
20 Floral Parkway - Unit A3, Vaughan, Ontario, L4K 4R1
Accessibility
Elevator/Main Floor Office, Accessible Restroom, Service Animals Permitted
7030 Woodbine Avenue Suite 500, Markham, Ontario, L3R 6G2
Accessibility
Ramp/Accessible Entry, Elevator/Main Floor Office, Accessible Restroom, Service Animals Permitted
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